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Pathways adheres to the Donor Bill of Rights as outlined by the  Association of Fundraising Professionals

• To be informed of the organization’s mission, of the way the organization intends  to use donated resources, and of its capacity to use donations effectively for their intended purposes.
   
• To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgments in its stewardship responsibilities.
   
• To have access to the organization’s most recent financial statements.
   
• To be assured their gifts will be used for the purposes for which they were given.
   
• To receive appropriate acknowledgement and recognition.
   
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
   
• To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
   
• To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
   
• To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
   
• To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

PHILANTHROPY is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rightsPathways for Children, Youth and Families of York Region.

Our Commitment to Protecting Your Privacy

Pathways for Children, Youth and Families of York Region is committed to protecting the privacy of its donors and other individuals about or from whom we collect personal information.

Pathways for Children, Youth and Families of York Region embraces the principles of the Canadian Standards Association Model Code for the Protection of Personal Information to ensure that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required.

Pathways for Children, Youth and Families of York Region is a vital non-profit organization dedicated to inspiring and empowering young people in crisis to turn their lives around. We rely on the support of thousands of generous contributors, and achieve our fundraising objectives by engaging with and understanding our donors. Because we deal with individuals and information about those individuals, it is essential that we protect the privacy of that information.

Our mandate is to maintain and enhance long-term relationships with our donors in order to support our member agencies, and an important aspect of these relationships is knowing the donors. We also recognize that information is precious, and our donors trust us to treat that information appropriately; we are committed to protecting the confidentiality of this data. The following principles reflect our pledge to safeguard donors' personal information:

We are responsible for all personal information in our possession. All employees, agents and authorized service providers are required to protect the confidentiality of your personal information. We take every precaution to ensure confidentiality of your information. We keep your personal information and the business you do with us in strict confidence.

We collect, use or disclose information only for use in Pathways campaigns to:

• Administer your donation and to contact you about renewal
• Respond to your information requests
• Know who our donors are
• Periodically, as we are able, to send you literature on Pathways or invite you to recognition and information sessions
• Thank you and, with your consent, recognize your gift
• Share the information with another charity only with your consent

We obtain personal information about you lawfully and fairly. Personal information collected will be limited to that required for the purposes identified by us.

Pathways for Children, Youth and Families of York Region has several Special Events to build public awareness and some of these events require the gathering of personal information, and we will inform you of the purpose for which the information is being requested. We use this information only for purposes related to this event, and destroy it as soon as it is no longer required.

We collect, use or disclose your personal information with your permission. Your permission may be expressed orally, in writing or may be implied, and you may give it to us orally, electronically or in writing. You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice. We will obtain your consent before making information available to third parties.

We maintain appropriate procedures to ensure that personal information in our possession is accurate and up to date. You are entitled to seek a correction of your personal information if you believe that the information in our possession is not correct. If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it or delete it. If your personal information is inaccurate or incomplete, we will make the necessary changes.

We will keep your personal information only as long as it is necessary to satisfy the purposes for which it was obtained, or as required by law. When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to that information during the process.

Pathways for Children, Youth and Families of York Region will protect your personal information by safeguards that are appropriate to the sensitivity of that information. Access to your personal information is restricted to Pathways for Children, Youth and Families of York Region employees who need it to do their jobs. We maintain appropriate technical and organizational safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

Pathways for Children, Youth and Families of York Region will make readily available to you specific information about our policies and practices relating to the management of personal information.

You may ask whether we hold any personal information about you, ensure that it’s accurate and to see that information, as provided by law. You also have the right to know: 

• how we collected your personal information.
• how we are using it.

You may register a privacy-related complaint by contacting Pathways for Children, Youth and Families of York Region. We will explain our procedure and inform you about other complaint procedures available. We will investigate all complaints. If an objection is justified, we will take all appropriate steps to repair the situation, including changing our policies and practices if necessary. Personal information relating to volunteers, job applicants and employees are subject to similar protocols.

For more information, please contact Pathways at 905-471-7877 or via e-mail at

admin@pathwaysyorkregion.org.